There was an exciting lineup at Pace University’s Seidenberg School of Computer Science and Information Systems on both the New York City and Westchester campuses during Fall 2018: the Tech Leadership Series! The speakers at the events ranged from the Seidenberg School’s benefactor himself – Ivan Seidenberg – to the chief information officer at Cadillac, Lesley Ma. Students had the opportunity to hear from industry professionals over the duration of the semester. Here’s a recap ICYMI:
Jeff Coffin, “Embedded Linux: What the Heck is it?”
On Oct. 25, Jeff Coffin spoke at the New York City campus at 163 William Street. The Software and Systems Engineer at AJA Video Systems, Inc. appeared in conversation with his daughter, Seidenberg student Charlotte Coffin, to chat about embedded linux (and what the heck it is). Students had the opportunity to speak with Jeff about his many years of experience in the technology industry and network with him as well.
Ivan Seidenberg, “Verizon Untethered: An Insider’s Story of Innovation and Disruption”
Peggy Yao, Tech Collective Lunch & Learn: Mindfulness for Professional & Personal Success
On Wednesday, November 14, the Westchester campus hosted the third segment of the leadership series at Goldstein Academic Center. Special guest, Peggy Yao, spoke about mindfulness at the Seidenberg Tech Collective meeting. Mindfulness is a topic not often associated with the technology industry. Students were able to learn tips for a more mindful outlook, network with Peggy, and – as always – enjoy lunch on us.
Lesley Ma, Global Chief Information Officer for Cadillac
On Tuesday, November 27, the Global Chief Information Officer (CIO) for Cadillac at General Motors, Lesley Ma, spoke at the New York City campus. Lesley shared her experiences as a leader at a global firm and fielded questions from students about her career so far. Students received plenty of tips and advice about marketing themselves for cool opportunities and got to network with an industry superstar. We were so excited to present our students with this great opportunity to network and learn from an industry leader.
Merin Joseph, WESTMED Practice Partners and WESTMED Medical Group
The next event in the series was on November 28 at the Westchester campus. Series speaker, Merin Joseph, gave insider experience from her position as Executive Vice President and Chief Information Officer at WESTMED Practice Partners and WESTMED Medical Group. Students joined in on this event to get networking experience and tips on how to succeed in their chosen fields. Merin shared a wealth of knowledge earned throughout an exciting career.
Daniel Barchi, Chief Information Officer for New York-Presbyterian Hospital
On Wednesday, December 12, the Chief Information Officer of NewYork-Presbyterian, Daniel Barchi, spoke on the New York City campus for a discussion and networking session with students. We were happy to present our students with this great opportunity to network and learn from an industry leader in the medical and technological fields. Daniel gave a frank and fascinating recounting of his experience as a leader in a dynamic industry, including some exciting stories about narrowly avoided crises.
Did you attend any of our events? We’d love to hear what you thought – and if you have any suggestions on who to invite next, give us a shout in the comments or on social media!
This year marks 35 years of the Seidenberg School of Computer Science and Information Systems being an independent school at Pace University. Originally called the School of Computer Science and Information Systems, the school gained the Seidenberg name in 2005, when Ivan Seidenberg made a record-breaking donation to Pace University in support of his strong belief that all students should receive a tech education.
It’s only natural that, now, whenever Mr. Seidenberg stops by his namesake school, there’s a hint of celebrity in the air. As a top executive for much of his career, Ivan already cuts an impressive figure. However, his 2005 gift to Pace University has been hugely significant for many of our students, enabling them to attend the Seidenberg School as part of the Seidenberg Scholars program – so there is also a sense of gratitude among the excited whispers that there’s a famous celeb at Pace.
So it was no surprise that on Thursday, November 8, 2018, the Seidenberg Lounge at 163 William Street was packed. Students, faculty, and staff turned up in force to meet and hear Ivan speak about his fascinating career, his leadership, and his advice for the next generation of technology executives.
Not only was Mr. Seidenberg on campus to share his wisdom with the community, but we had a crate of volumes of his new book, Verizon Untethered: An Insider’s Story of Innovation and Disruption ready to be signed and shared with our students.
Our guest sat down with Jonathan Hill, Dean of the Seidenberg School, for a fascinating conversation before an audience that was bursting at the seams. After the introductions, the pair cut swiftly to the chase with Dean Hill’s first question – what can our students do to succeed in the workplace?
Ivan’s response was refreshingly honest. “When you go out in this world and you’re high maintenance, people will get rid of you,” Mr. Seidenberg said. “If you’re not a good teammate – you’re gone. Be a good teammate, be collaborative, be nice to work with . . . together you can do great things.”
One point our visiting tech leaders often make is the importance of working well with others, and here was Ivan Seidenberg himself iterating the same idea. He continued with a caution about letting one’s ambitions get in the way of relationships: “Even if you have great ambition, your ambition should not dominate those around you,” he said. “Realize that people are watching you all the time.”
He summed everything up with a list of his top three tips:
Know your stuff
Don’t be a pain (you are always being watched)
Don’t be afraid to take risks
“It’s okay to win, and it’s okay to fail,” he added, noting that he had always found that the harder the work was, the more engaged he got and the more engaged the people around him became.
“There’s a transition that folks do early in their career where they’re called upon to lead,” said Dean Hill. “In the book, you make the statement that leadership has less to do with the individual and more to do with the cultural norms . . . what should people do to cultivate leadership?”
Ivan replied: “I have one word that starts the whole process – accountability. When you’re personally accountable, you accept the responsibility of whatever you’re doing. It shows up in your language . . . accountability starts with your personal willingness to take control of the things you can control.”
He continued, listing two other crucial aspects of leadership: “Leadership is all about standards . . . those people who watch you . . . they watch how you do your work. Do you cut corners?” This was followed by the third facet, respect. “Leadership is also about respect – how you treat other people. Do you treat others as equal?”
And even when you’re in a position of power, what you think is right and correct doesn’t always mean it’s right and correct. To earn respect and trust, a good leader performs the job according to the needs of the people around them, rather than their own ideas. “It wasn’t what I thought was a good job, it was what the people around me thought was a good job.”
Leading by serving the needs of others may sound counter-intuitive, but it’s an effective technique.
Dealing with crises
“How do you deal with crises?” was Dean Hill’s next question.
“Never think it’s about you,” Ivan said. “You don’t face any challenges solo. Particularly in business, it’s got to be about partners. If you embrace that, you have the power of four eyes instead of two, four ears instead of two, two brains . . . and especially for you [students], you understand the power of scale.”
One of the keys in dealing with crises is coming at it head on: “It’s never a case of backing away from it, it’s about embracing it.”
Dean Hill brought up the next topic: mentorship. “In the book, you mention a lot of people who mentored you . . . how did you forge these relationships?”
Ivan responded with a story. He explained about how, when he retired in 2011, lots of people told him he should write a book. After thinking about it and deciding he’d like to give it a try, he spent a lot of time talking to people who influenced his life and his career, and listening to their stories. Those stories became the chapters of his book. “It’s an example of how the power of more than one creates a story,” he remarked.
He was then asked to define what a ‘win’ meant for him. “A win wasn’t necessarily more money, it was having a higher purpose,” he said, and continued with an example from his time at Verizon. Verizon wanted to provide unlimited bandwidth to its customers but was constrained by the capabilities at the time. The company still wanted to do something good for its customers, so they shifted perspective and came up with the goal of becoming the ‘best network’. Once they agreed on their higher purpose, they were able to start acting to make it happen.
It was a good time for Dean Hill’s next question: what are you most proud of?
“Beside my family?” Ivan quipped, smiling at his wife in the front row. “I think in business it’s very simple. When I retired, that was the first question I was asked. The most important contribution to me is that I look back at the company now and see that Verizon is stronger, more independent and more in control of its future. And that’s all I could ever ask for.”
Mr. Seidenberg went on to explain his belief that Verizon is in the position it’s in today because of the people. When he was CEO there, he made sure to manage and mentor the people who would maintain the quality of work that he believed in, even if they employ different styles. “That is the most important thing: to produce people who can achieve things their way.”
He also shared an anecdote offering an interesting perspective on 9/11. One of the less talked-about consequences of the events on that day included a huge hit to cellular service, which affected not only the stock market but individuals and emergency services who were desperately trying to get in touch with one another. Ivan, alongside his team at Verizon, set to reconnecting the country, working diligently to fix the service problems that were preventing people from finding out if their loved ones were okay and services like the fire service from communicating. “9/11 was one of our greatest services,” he told students, “not just for getting the stock market back up and running, but for getting the country back up and running.”
Looking to the future: it’s all about that 5G
“We’re entering the fourth industrial revolution,” said Dean Hill. “What excites you in technology right now?”
“In our industry, all roads lead to 5G. When you think of 5G from where you sit, it’s very cool – latency (the speed of the network) will soon be 50 times what it is today. 5G, coupled with sharper engineering, systems integration, and with IT capability across institutions, will completely change everything. Whatever component of this industry you’re interested in . . . connectivity, network, software systems, and applications – there’s no component holding back all the others. In the next 40 years, what will happen with all of this technology is that it’ll probably get even faster . . . the ability to make the world smaller and provide utility and good, it’s incomprehensible the kind of things that can be done.”
He added: “And I love where you are, you’re getting the kind of education that’ll put you right there.”
On that note, Dr. Hill asked: “what advice do you have for our students to maximize the opportunity of being in school now?”
“If I were the HR department and I was hiring people, I’d assume you’ll have a degree like everybody else. It’ll be a good degree coming out of Pace, but I’d want to know a few other things . . . I’d like the idea that you’ll have done a few collaboration projects for other people . . . I’d like to know that you fixed some programs for other people – having activity that isn’t part of your program.”
Having extracurricular work on one’s resume, especially that demonstrates hands-on experience, is never a bad thing. “Coming in with a resume of activity that fits what you do – it doesn’t have to be scientific, it can be that you like to work with others, you like to work with the scientific community . . . we love good grades, obviously, but we also like to know that you’re worthy of taking a risk on; someone’s got to invest in you.”
Finally, one should never underestimate the power of a smile, according to Ivan Seidenberg! “I love when you walk in the door and you smile . . . smiling is good, it can disarm people.”
Over to you
As time was trickling away too quickly, the Dean turned to the audience for questions. Here are a few of them with Ivan’s responses.
Q: What do you do now that you’re retired?
A: Lots! I participate on boards, invest in companies – including startups. I like investing in helping people to succeed
Q: If you were a college graduate today, would you pursue the same career or something different?
A: I’m only going tell you this cos you shouldn’t do what I did . . . I ended up leaving day school and going to night school. I ended up in the army because of that. I ended up overseas, somewhere I didn’t want to be, because I dropped out of day school. Then I ended up working at the phone company because I dropped out of day school . . . obviously it worked out! But I realized that over that time that I had to fit in, that I couldn’t be an outcast. I had to realize that the sun and the moon and the starts didn’t revolve around me. Sound familiar? What I would not change is the lessons I learned and how I applied them. But whether they would lead me down the same career could be different.
Q: What big risks did you take?
A: I came home and told my wife “we’re moving to Washington!” . . . that was the hardest sale I’ve ever had to make! The other one was when I chose to give up my job as CEO and become co-CEO. Most of the risks you take are personal. They’re not business risks.
Following the Q&A session, the event moved to the renovated collaboration space where a table had been set up for the book signing. Students lined all the way down the hallway for their chance to meet and shake hands with the Seidenberg School’s benefactor. A small celebration took place as the Seidenberg community thanked Mr. Seidenberg for the visit and for his honesty and depth during the discussion. Pace University President Marvin Krislov and Provost Vanya Quiñones also stopped by to greet our guest, and we were happy to see quite a few alumni return to their old stomping grounds for the occasion.
On Thursday, November 8, the former chairman and CEO of Verizon Communications Inc., Ivan Seidenberg, is coming to the Seidenberg lounge for an exclusive discussion on his book, Verizon Untethered: An Insider’s Story of Innovation and Disruption. We are thrilled to have Mr. Seidenberg back on campus and can’t wait for our students to have the chance to meet one of the people who has had the biggest impact on our School and our community.
A limited number of free copies of the book will be available on a first come, first served basis.
Seidenberg, an alumnus of the school, attained his Master’s Degree in Business Administration and Marketing at Pace University. After receiving his graduate degree at the university, Seidenberg went on to create his career at Verizon. The now former Telecommunications Executive made his way up to the role of CEO and became an industry leader in his field.
The Seidenberg School of Computer Science and Information Systems was named in honor of Ivan Seidenberg after he donated the largest gift ever received by Pace University at the time in 2006. The $15 million donation from the industry leader was used to build and expand our School, branding it as the Ivan G. Seidenberg School of Computer Science and Information Systems. Today, the Seidenberg School is the largest it has ever been and it continues to grow in enrollment every year.
This event comes at the perfect time as the Seidenberg School is celebrating its 35th anniversary this year. At the event Seidenberg will talk about his book, experience at Verizon Communications Inc., and his time spent at the University. This will also be the perfect time for students ask Seidenberg questions about his very own Pace Path and how it assisted him in his own career.
The event will take place at 3:30pm on the second floor at 163 William Street. Seidenberg’s book on his experience at Verizon will be available for the first guests who come to attend this one-time event. Students will have the opportunity to network and chat with the face of the Seidenberg school as well.