Interview with Helen Altshuler: alumna, Googler, woman in technology, Seidenberg Advisory Board member, overall star

Helen Altshuler is a Seidenberg alumna (BS in Computer Science ’97) of whom we are particularly proud. Not only does she have a fascinating life story, but years of hard work have enabled her to progress to a position of thought leader today. Recent articles have described her as one of the top female “engineering leaders closing the gender gap in NYC tech” (builtinnyc.com), despite her status as a noteworthy woman in tech being quite unintentional and unexpected on Helen’s part! She’s also a member of the Seidenberg Advisory Board, so we get to enjoy her presence frequently.

As a senior engineering leader at Google, Helen is responsible for managing a multi-year transformation program in Google Cloud, and an Open Source platform called Bazel. Prior to Google, Helen was the CTO at the fintech startup PeerIQ, where she built data and engineering teams, created a cloud based analytics platform for peer to peer lending, and sold it to key institutional clients. She started her career as a software engineer at JP Morgan, after obtaining a CS degree at Pace University. She grew into technical leadership and Executive Director roles, becoming responsible for technology delivery in Credit Risk, Big Data and Analytics.

Helen is passionate about talent development and is a frequent hackathon mentor/judge, women in tech guest speaker, and Girls Who Code facilitator. She actively promotes diversity and STEM initiatives at Pace University as a member of Pace Women in Business Steering Committee.

I visited Helen at Google the day after a snowstorm in NYC. When I emailed her to check we were still on, she responded that, yes, “the city is open and so are we” – my first glimpse of a woman with extraordinary work ethic.

Not long after we sat down, Helen began to describe her life. Born in the former Soviet Union (now Ukraine), Helen didn’t experience the same societal norms concerning gender as in the USA. “Women leaders were everywhere!” she said, listing the Russian astronaut Valentina Tereshkova, India’s first and only female prime minister Indira Gandhi, and British prime minister Margaret Thatcher.

She moved with her family to the United States following the collapse of the Soviet Union, where limited opportunities and discrimination caused them to come to America as refugees.

“I came here for the opportunities that weren’t available to me in my country – nothing was going to stop me from doing that,” Helen says. “I also came here as a woman, from somewhere where I wasn’t restricted by anything.”

One would expect that coming from a background of gender equality to a place where society treats the sexes with discrepancies ranging from subtle to outrageous would be quite the culture shock. However, Helen’s experience was different. Her background had escalated her to the point where her interactions with people were based on them as individual personalities. “I feel like I had blinders on; those blinders helped me. I never saw men and women at work – I saw people and colleagues who were there to work together.”

In fact, Helen never even thought of herself as a “woman in tech” until, 10 years into her tech career, she was invited to speak at a women in tech panel for the first time. Technology was just something she did, like everybody else she worked with. It was something she had always done.

“Since I was the only child, my father wanted to raise me to be as technical as I could be,” Helen explains. That said, when she first moved here she was interested in doing art but a swift reality check made her change her mind. “I walked down Broadway seeing artists selling their work for nothing and I couldn’t do that as an immigrant. I needed a make a living!”

Helen reunited with one of her past Pace professors, Carol Wolf.

She started the Bachelor of Science in Computer Science here at Pace University in 1993. This was around the time the world wide web was really becoming worldwide, and the internet was rolling out and developing faster than ever. What was it like being in the middle of that frenzy?

“Everything was moving so fast at that point that I didn’t have time to stop and think about it. I was an intern at Marsh & McLennan (insurance company) through Pace’s co-op program, and HTML and CGI had just become popular. My boss bought a book called HTML for Dummies and put it on my
desk and said ‘hey, we need an intranet site’ – it was a continuation from my studies at Pace. It was pretty organic; my job was all about building technology and this was a new thing to build.

“Pace had IRC chat before the world wide web. The amazing thing was that only the computer science students at other universities had access at the time. We had mainframes that allowed us to connect with CS students across the world; I chatted with students in Canada, Israel, Russia – it’s how I met my husband who was at Polytech. It brought us together through our curiosity about technology. It was a way to get perspective from different tech students. Later on, more students from other disciplines got on, but for a while it was just us tech students.”

After she graduated, Helen started out as a software engineer and grew her career from there. She learned that progress was good and that taking opportunities was a way to move on to bigger and better things. “But don’t move up so quickly that you have to play catch up for the rest of your career,” she warns. Even in her senior position now, Helen is an advocate of gaining and maintaining technical knowledge. It isn’t fun moving into a new position where you feel lacking in the knowledge department – in the long run, progressing too soon can hold you back.

One should never shy away from progress, on the other hand. Helen’s list of recommendations for corporate career growth is short and simple:

  •       Become a domain expert
  •       Align yourself to your manager’s success
  •       If you see an opportunity, raise your hand
  •       If you’re tapped on the shoulder, go for it
  •       … but resist the temptation to move up too quickly before building your domain expertise

But what if opportunities don’t seem to come your way? Women in particular can find it difficult to say yes to progress, even when offered to them – and when it’s not? Many struggle to start conversations and end up waiting for a promotion that either won’t come or comes much later than it should, whereas if they had asked for it they could have received it sooner.

“Sometimes women rely on their managers to appreciate them,” Helen says, echoing a sentiment expressed by another of our alumna, Kim Perdikou.

Kim, who graduated in 1993, said in a previous interview: “I had this very wrong belief that if you worked really hard your boss would recognize it and you’d eventually get a job doing what you really should be doing. That is utter rubbish.”

Interestingly, another Seidenberg friend who recently spoke at our LST Honoree Speaker Series (which Helen introduced), Judy Spitz, told a story about advancement as a woman: “Once, early in my career, I got called into the senior executive’s office and he said ‘I want to give you this job’. I said to him ‘I’m not sure that I’m qualified for that job’. He looked at me like I had three heads. I’m not sure he’d ever had anyone in that office he’d offered a promotion to who said no, thanks.”

Imposter syndrome and plain societal conditioning are big problems for many women in technology – and in other fields. As someone with experience having these conversations and self-advocating, Helen has some advice.

“Bring your data with you,” she says. Your manager can’t deny your good work if you bring along proof. “Sometimes, you need to put your foot forward, show your data, and negotiate.”

Negotiating doesn’t have to be confrontational, either. “You don’t want to go too aggressive; it can affect your self-worth. When I came to Google, I took a leap of faith – I did not negotiate aggressively, because I looked at this opportunity as a longer term career path rather than just the next job.”

The notion of women in technology being a movement and of being a woman in technology herself took a hold on Helen. It was also what spurred her interest in board memberships. When I asked her why she joined the Seidenberg advisory board, she replied that she’d always been curious about it.

“I attended a women’s leadership panel where they stressed the importance of being on boards. It’s important to establish yourself as a thought leader – that helps with a broader perspective and gets you recognized within your industry. Women on boards is kind of the same thing as women CEOs and other high positions – there just needs to be more of it!”

Being on the board means bringing unique ideas with her to the Seidenberg School. “I started teaching through my son’s school Girls Who Code program, and started thinking about when I first came to New York, wanting to be an artist. I want to create a web design & developmente program at Pace. There is a benefit to combining the arts and sciences school and the computer science school. There are coding boot camps for Web Design and Development, but they fall short in giving CS fundamentals, impacting the quality of front end engineers on the market.  Pace is uniquely positioned to do it, with the perfect combination of art and computing.”

Working with Girls Who Code (GWC), a national not-for-profit organization that aims to close the gender gap in technology, has created a reciprocal relationship for Helen. She started working with GWC around the same time she started at Google – late summer, 2016. “That’s usually how it is for me: when you start something new, you try to put yourself on a path that’s going to change your life to some extent.”

Helen teaches web design and development, which was what inspired her thought process about potentially combining art and computing in a program at Pace. In fact, her participation with GWC, Seidenberg, and her work at Google are mutually beneficial: “The logical connection between Google, GWC, and Seidenberg, is that learning one helps the other. I had to re-learn some HTML and CSS for GWC, then one of the first things I had to do at Google was update a roadmap page on our website using those same skills.”

“Similarly, I bring suitable Google concepts, like material design and design sprints, to GWC and other programs. What I learn here, I apply in class, and what I learn in class I can sometimes apply at Google as well!”

Despite having been with Google for less than a year, Helen has, as she put it, “drank the Kool-Aid.” The company’s focus on community meant a focus on integration at the beginning. “I learned that newcomers to Google get to wear a stylish hat complete with a propeller on top and are referred to as “Nooglers” for the first six months.”

Working at the coveted Google company means Helen knows a thing or two about career paths. So what’s her best advice for tech students? And what about getting beyond the infamous Google interview?

“You need to build your domain expertise. In technology, that expertise manifests itself in two areas. One, which is the most important in interviews, is hardcore tech skills. You need to know your algorithms, etc, and it helps you do well in interviews. The second one is, I meet a lot of students who want to be managers. They should be more thoughtful about their longer-term career plans. You can’t manage until you understand your domain well. A lot of women are drawn to technical leadership – you need to be a domain expert first, which could take 4+ years of coding before you can move on.”

“Camille Fournier [a technical thought leader and former chief technology officer of Rent the Runway], said that she worked as a software engineer for 10 years and achieved mastery; at that point, she could apply herself to any technology, even if she was out of practice.

“At Google, you are constantly pushed in technical directions. Even as a leader, I’m expected to code – and I welcome that extra reinforcement. On the other hand, where I achieved mastery is in systems design and scalability, and understanding how to process data and work with data at scale. That’s what Google is all about and that’s what you learn, and it’s also important in the fintech sector. You want to keep your systems working under different conditions. Those are the skills that help you get a job in any industry. No matter what systems you work on, they need to scale and they need to be reliable.

“A lot of my interview at Google had to do with understanding of scaling large and complex systems. Google has billions of users; how do you keep that data usable? When you click on an email, how do you get it to load instantly instead of in 10 minutes? I may not achieve mastery on the pure coding front, but I certainly achieved it on systems design/scalability front.”

Having domain expertise is something that can only be achieved after years of practice. Anyone can get into casual coding, but it’s the hours you put in that really count. Helen is clearly someone who has put the hours in. “I try to tie in everything extracurricular that I do directly to work or to family,” she says. “I do hackathons with my son, coding camps with my daughter.”

And all of that is against the backdrop of NYC. “I can’t imagine living anywhere else. I like having lots of options to explore with my kids. When the kids were little, I took them to celebrate every international holiday – Chinatown for Chinese New Year, Little India for Independence Day, so we could celebrate international culture.”

Diversity is one of the things that makes New York great. It’s a city of hard workers, a landscape that is reflected within the walls of the Seidenberg School as students rush from class to internship to workshop to co-op job to networking event.

Recently, the New York Times ranked Pace University #2 nationwide for the upward mobility of our students. Students who come through our doors from less privileged backgrounds end up graduating and going on to great things. When Helen moved here in 1993 with $3000 to her name and the determination to make a good life for herself and family, she exemplified that quintessentially New York attitude – and ours.

Seidenberg students fight poverty at Google hackathon

hack1On October 8, 2015, a team of Seidenberg students descended on Google HQ for a day of impromptu coding. The event was for a good cause: Techo, a non-profit organization that seeks to overcome poverty in slums, needed some help building an app that would make gathering information about families living in slums easier.

Techo is present in 22 countries in Latin America and works in over 670 slums every single week. It has implemented 450 community working groups thanks to the help of over 80,000 volunteers (with 800,000 volunteers having been involved to date). The organization has built over 105,000 transitional houses and 6,000 permanent houses, which can massively impact the lives of people living in slums. As if all that wasn’t enough, Techo seeks to empower families through education and community-building: 17,000 adults graduated in basic skills training programs and 26,000 children participated in educational programs thanks to Techo.

hack3

Google hosted the event, and representatives from Techo and the television network Univision were there to steer (and record) the hackathon. Pace people present included Jigar Mehta, Dhruvil Gandhi, Virali Jhaveri, Robert Plumly, Vaibhav Dubey, Ethan Garrison, Hana Stanojkovic, Barak Michaely, Eiman Ahmen, Ava Posner, Hardik Patel, Jan Schoepp, Trong Le, Ritesh Pathak, and Preston Rollins.

The problem to solve was as follows: Techo workers collect information about the needs and conditions of the families they help by asking a series of questions. The answers are recorded by hand, and are entered into a database and organized so Techo can establish an action plan. However, due to the strict organization of the questions against the conversational speech style of the interviewees, this method is highly inefficient and keeps Techo from spending more time actually doing the good work.

Seidenberg students were on hand to help fix this problem.

hack2

Techo already has an app that contains the questions, but it needed improvement in order to be efficient. The Seidenberg team split into three groups – one working on the front end, one on the database, and one on the form containing questions itself. Due to the nature of the hackathon, the team only had around 6 hours to work on the project – but they succeeded in improving opening the app, cutting out unnecessary questions and making the usability simpler.

It could be up to Seidenberg Creative Labs to finish the job!

Learn more about Techo and donate!

Niamh spent her summer at this tiny company called… Foogle? Gooble? Oh right – Google!

Nooglers Niamh and Megan
Niamh (L) and her fellow intern, Megan, wearing their ‘Noogler’ hats on their first day at Google.

1. Who are you working with this summer? (…and what do they do?)

 I am working for Google at their New York office this summer and they do a lot.

2. Can you tell us a little about what you are doing? (We might not understand the technicalities, but we’d love details!)

I am an Engineering Practicum Intern (EP), working on an internal mobile and web application in a division that creates apps for Googlers. I work on a team with full-time Google employees and one other intern. My summer project is to create a search feature for the application so I have been working on both the server and on android.

Through my work I have gotten to learn about how programming happens at Google. I have also learned a lot about the Google culture throughout the summer by going to events, lunches, and a Google Women Engineers conference.

3. Is there a particular class or professor at Seidenberg that has helped you prepare specifically for your current internship?(Clearly, we’re all about shout outs this summer!)

Although my work at Google is different than what I have learned in the classroom, the support I received from the Seidenberg community as I went through the process toward my internship was a great help!

4. Does your new office have a favorite restaurant/hangout they go to after work? (No! we’re not going to show up like proud parents!)

The New York office has five cafeterias that each offer a variety of cuisines as well as micro kitchens so there is no real need to go outside of the office frequently for food. The desserts and smoothies are my favorite, especially the frozen yogurt.

Niamh Fitzsimon is now a Sophomore here at the Seidenberg school, pursuing her bachelor’s degree in Computer Science. 

1st year student, Niamh Fitzsimon returns to Google!

Niamh (pronounced: Neeve) Fitzsimon is freshman computer science and art (studio) double major from San Francisco. She’s Irish, and went to a small all-girls high school where she was forced to program in her freshman year. Niamh’s plan is to go into android mobile app development and work in Europe.

Friends from CSSI and Niamh, in a teacup at Google with an Android bot
Friends from CSSI and Niamh, in a teacup at Google with an Android bot

Q: This will be your second stint at Google. It can’t be just “Irish Luck” What’s your secret?

I am naturally an over planner which causes me to think a lot further into the future than most. Because of this I went on an extensive scholarship search during my senior year of high school and happened upon the Generation Google Scholarship. Applying for the scholarship meant automatically applying for Google’s Computer Science Summer Institute. Although I didn’t get the scholarship, I did get into the program. There I found out about the Engineering Practicum Internship, which I will be part of this summer. Honestly I was just shooting for the stars when I applied the first time, but I decided to put my doubt aside an just go for it. I think my “secret” to pass onto others is to ignore all the voices and apply for things. You have to tell yourself that the worst that is going to happen is nothing, and if you never applied it would be the same without the possibility of success.

Q. Tell us about Summer Camp at Google. How will this time be different? What are you looking forward to?

Last summer’s camp was days filled with classes, mentorship, and getting to know about the industry. It was only three weeks and included learning Python in a day and a half, thinking up and building an entire web application from scratch with a team in a week and a half, and presenting the application. The entire time was in Google’s Cambridge, MA office so I got to explore one of the Google campuses, but most of the day was spent in the same conference room. It was a wonderful experience and I learned a lot (You can find my team’s application at currentcssi.appspot.com).

This summer will be a completely different experience. First of all I will actually be working for Google, which means getting to work on one of their real teams on a real product and getting paid for it. The team I will work on, an internal Android app development team, is more in my specific area of interest. My team will be made up of full time Google employees, plus one other intern. I will be working at the New York campus, which is much larger than Cambridge. Besides the actual work I will have some computer science lessons and mentorship. Although the application I will be working on is internal, I am excited because people in Google will be using it. I am also looking forward to micro-kitchen access, nap-pod access (yes, they look exactly like the ones in the Internship), and meeting more computer scientists from outside of Pace.

Q. So is GOOGLINESS a real thing??

Googliness from what I have witnessed is teamwork. The employees work in teams and the offices have an open format, with each team basically sitting around a table. It is being able to have creativity and finding your own way to be productive. Googliness is wearing a t-shirt, jeans, and flip flops to work and having to worry about the Google twenty (the food is really good and free).

Q. You will be studying abroad later this year. Where are you going?

I will be studying abroad in Spring 2016. I am going to John Cabot University in Rome. I went to Rome on a pilgrimage the winter before I came to Pace and fell in love with it. I am looking forward to experiencing the Italian culture (and hopefully improving my Italian) and all the history Rome has to offer. I am excited to take a fresco painting course and an art history course that will have a trip to Pompeii. While there I will not only get to experience Italy, but also travel to different parts of Europe and experience the cultures (and the food) there.

I think every student should do a semester abroad at least once if they can, and if not at least do a summer or travel course. You get to learn more about the place (and the world) than when you go for a vacation. Hopefully you will also learn more about yourself. Even just being on the other side of the country from my home has taught me a lot about myself, I cannot imagine what I will learn while abroad. I like how Pace has events such as the Pace Path Live to expose students to the idea of studying abroad.

Niamh's ode to the Stars and Stripes - photographed and edited by her.
Niamh’s ode to the Stars and Stripes – photographed and edited by her.

Q. We saw you checking out the Ms. Marvel collection at Seidenberg. Big graphic novel fan?

Being a graphic artist myself I love looking at different aspect of design. Since I began art I have looked up to Andy Warhol and Banksy and more recently Fintan Magee (who I discovered through Buzzfeed: http://www.buzzfeed.com/simoncrerar/jaw-dropping-works-of-fintan-magee-street-art#.rwggV1KD6J), but the more I have gotten into the digital world I have appreciated the look of websites more. The websites with amazing graphics that move as the page does are my favorite. I am hoping to learn more about it in the Design for the Internet class I am taking next year.

Q. Tell us about the path you’ve traversed at Pace. How has it been different from everyone else?

My path at Pace so far has been mostly planning. When you take on two majors it takes a lot of planning ahead to fit all the classes needed in, and adding study abroad on top of that complicates things further. I have tried to keep a balance of CS, Art, and general education each semester. Because the two majors are so different my day is sometimes polarized, like walking into Mathematical Structures for Computer Science last semester covered with paint and my portfolio in hand, but I enjoy the balance it provides. I think my path at Pace hasn’t been very different than everyone else. If I had to point out one difference it would be that my exact plan was formulated early than most. Part of the reason I chose Pace was that I would be allowed to double major in two very different subjects and by the end of the summer I had solidified my decision to double major instead of just minoring in art.

“I will be attending Pace Path Live on April 25th. I am hoping to take away some new ideas to organize my time at Pace. Although I have planned out a lot I know there will be some curveballs and room for improvement in my plan. Overall, I believe it will be a fun and informational day.” – Niamh Fitzsimon, ’19, Pace University

Don’t Pass on Google Glass

“Ok Glass, write this down for me…”
By: Suhail Bhandari

Not since 1997, when Harry Potter first came out of his cupboard, have I heard such a rumpus over a pair of glasses! But this time, we’re talking actual magic. The kind of medical magic, where doctors don’t have to waste time sifting through tons of records in order to diagnose a symptom — or the murder-mystery kind, which drastically increases the chances of a detective tracking down a serial killer — or, for that matter, even the miraculous kind, which makes a blind man see.

Yet sadly, when it comes down to it, this is what 7 out of 10 people think of Google Glass.

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An End to Privacy
Really? Really?? How many of us continue to use Gmail, knowing full-well that each e-mail we send or receive is being read, scanned, and then offered back to us via an eerie personalized ad? Or how many of us continue to upload pictures of ourselves to Facebook and Instagram, adding to a massive facial-recognition database that we have no control over. Or how many of us continue to walk down a street, pinging our exact location to every server within a 10 mile radius, simply because it’s “it’s too much effort to turn off Wi-Fi detect.”

The answer is, most of us. But the truth is, all of us. That privacy-ship set sail a long time ago.

And no, Glass isn’t on all the time, and doesn’t record everything you say or do. (But if you’re still paranoid, look out for a bright red light located above the camera.)

It Looks Ugly
Sure they’re ‘bulky,’ ‘plasticky,’ and quite ‘constrained’ when it comes to color – but despite it all, people seem to love their Warby Parkers!

In its current, early version, Google Glass may have been referred to as ‘the scarlet letter of technology.’ But quick to change that, and in true Google ‘dominate-the-market’ fashion, their partnership with Luxottica might very well be the “biggest step yet into the emerging smart-eyewear market.” According to reports, the first smart glasses by Luxottica for Google Glass will go on sale in 2015 and be offered with brands like Ray-Ban and Oakley.

What Does It Do?
We’ve all seen the videos. “Ok glass, take a picture;” “now, e-mail it to John Smith;” “oh, remind me to call him this evening at 6pm,” and then some about videos, maps, and messaging.

But again, it’s more about the potential.

Google Glass is a first of its kind product, with a major company to back it. Quite like when the first iPhone launched in 2007, with its pre-installed apps and novel touchscreen. It had the same ‘worth it or just hype?’ question surrounding it. Owning Google Glass is like owning the first TV on the block. No one has seen it in person before and everyone wants to come over and try it out. Though, still more fun than functional right now, it has the promise of becoming the next big thing.

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How Do I Get One?
So, according to Mashable and Scotty Kowall, Google is planning on opening up a store right here in NYC, within purposeful proximity to the Apple Store in SoHo. With any luck, it’ll be across the street from Warby Parker, making it rather convenient for Google Glass buyers with prescriptions!

For the time being, the glasses are “BUY invite only.” Pretty much like when you first signed up for Gmail. The only difference being this time there’s a $1,500 acceptance fee! So, if you’ve been paying attention to anything I’ve just said and have the money to spare, their next guest list will be out April 15th, and you can sign up right here – Google Glass Registration.

So stop thinking of it as a fashion faux pas, or having to give up your privacy, and start thinking of it as the future, right there, sitting on your very nose.

P.S. If you want to try on Google Glass for free, stop by the Seidenberg School at 163 William Street on April 16th at 6:30pm. They’re having a small workshop that will teach you how to use them, let you play around with a few apps, and even introduce you to some of the guys that helped make Glass possible. See you there!

 

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