LST Honoree Speaker Series: Nicholas Donofrio

The second of our LST Honoree Speaker Series took place on our Westchester campus. Butcher Suite was looking mighty full as a crowd of Pace students, staff, faculty, and our alumni and friends at IBM stopped by to listen to our spotlight day’s speaker, Nick Donofrio.

Similar to the previous LST Honoree speaker event with Judy Spitz, the format was interview style, with Seidenberg student Christian Nahshal (BS in Information Technology ’17) taking the stage alongside our guest. What followed was a fascinating conversation, where our 2013 LST Honoree, Nicholas Donofrio, shared his incredible insights, experiences, and wisdom.

Nick Donofrio led IBM’s technology and innovation strategies from 1997 until his retirement in October 2008. He spent the early part of his career in integrated circuit and chip development as a designer of logic and memory chips. In the years that followed, he advanced and succeeded in numerous technical management positions and, later, executive positions in several of IBM’s product divisions. Notably, he was vice chairman of the IBM International Foundation and chairman of the Board of Governors for the IBM Academy of Technology.

One of the first things Nick spoke about was what he gained from doing co-op assignments with IBM while he was at college. “I can’t say enough about co-op assignments, this idea of work study,” he said. One of the best things about doing relevant work while studying is that it helps cement theoretical learning with practical training.

As an engineer, it was useful to Nick to combine the two as it helped him learn to find solutions for specific problems. “You need to be more problem-based in the way you learn and the way you think, because that’s what engineers are.”

Nick also spoke about how important it was to get and maintain technical skills. Even though the higher up the ladder you go the fewer technical skills you typically use, it’s important to try to stay technical as long as you can.

He also introduced the concepts T-shaped and I-shaped personalities, and the importance of practicing the behaviors and traits of a T-shaped person. An I-shaped person is one that is an expert in one area and does not (and therefore cannot) solve problems outside of their field. However, if one takes the time to advance their knowledge in related areas, they spread their field of expertise – become T-shaped – and can apply a broader range of knowledge to solve different problems.
Expanding your area of knowledge also means you can connect two disparate ideas and create new things. “When you intersect things that don’t normally, or never have been intersected, you become an innovator,” said Nick. “It also allows you to explore the gaps,” finding new ideas within existing areas of knowledge.

“How do you bring that into a leadership aspect?” asked Christian, bringing the conversation around to Nick’s experiences in executive positions.

“Focus on how value is created, where, and how it is created,” Nick said. A good leader should see the strengths and weaknesses of their staff and assign them tasks and roles that allow them to work to their greatest strengths, individually and within the team.

He also spoke about how important it is to be honest. “Transparency, openness, collaboration,” Nick said. If something goes wrong, it is always better to be upfront about it so a solution can be figured out sooner. “We’re going to find out the truth in the end anyway. Because that’s how it works. You may as well tell me now that you screwed up, that the project is 6 months late, that you’re not going to deliver, you might as well tell me NOW so I can help you.”

He shared a saying he likes to use: “You be forthright, I will be forthcoming. Tell me the truth; I will get you the resources.”

Christian then asked about what Nick considers to be one of the most important successes of his life.

“The impact I have had on the lives of people and the impact they’ve had on me,” Nick replied, explaining that the opportunities he has had to help other people have had a powerful effect on him, particularly the ability to lend an empathetic ear or be a sounding board. “To know the answer, but to know to listen is a very important gift.”

Nick is also a big advocate of paying it forward: “I want you to remember what I did for you and do something for somebody else. Too often, sadly, that does not happen. People get where they want to be, and the first thing they do is to lock the door. Don’t be that person.”

Several members of the audience then got to ask questions, which Nick happily answered, including a question about his experiences working with Steve Jobs. He described the kind of innovative thinking that enabled Steve Jobs to get to where he did: “Steve Jobs would solve your problems a different way. That’s what innovators do. He understand workflow better than anyone – that was what his gift was – and he would start with the problem. Any time he started with the answer he was wrong. He didn’t really create anything, he just studied it from the end user perspective.”

Another student asked “What qualities do you have that make you a T-shaped person?”

“You have to know your limits and your abilities, but that doesn’t mean you stop asking the questions,” Nick responded, and went on to recommend reading up on the Medici family who were around in Renaissance Florence. They were a very rich and powerful family who brought around the beginning of the industrial revolution. “They were T-shaped,” Nick said. “They thought about combining this craft with that craft,” which exemplifies the king of T-shaped thinking described above.

Bringing his point a little closer to the present day, Nick spoke about his time as a manager at IBM. “I didn’t know how to do a lot of things at IBM, but I would teach people how to teach themselves. T-shaped people are enablers, open, collaborative, multi-disciplined, global thinkers. They enable others to be better.”

There was a final question – what was Nick’s favorite project?

“Probably the most embarrassing and the most rewarding,” Nick said. “When I became a manager back in the early 70s. I managed a group as the lead circuit designer. We were all friends. After a year, we had an opinion survey. For every group in IBM, you had the best and the worst. The best got rewarded by the chairman and the worst… we never heard from them again!”

When the survey results rolled around, Nick was dismayed to learn that he’d received a 1.2 out of 5 – from a team of people he considered his close friends. However, the more time he spent ruminating on his management style, the more he realized that perhaps he hadn’t been the best manager he could be. In fact, as his background had been doing the same job as the rest of the team, he realized that he’d spent the last year continuing to do that job, a job that wasn’t his any more.

“Now IBM wants me to go into a meeting with them and ‘find out why they think you’re a jerk, but you can’t outright ask them as the survey is anonymous’. I went into the meeting and told them, I am so sorry, I obviously let you all down. I know I must have been a jerk the last year, it’s clear to me that I was trying to do your job instead of my job. It’s clear to me that I may be fired. It’s also clear to me that if you’ll have me, I will change. I will be more collaborative, more open, the manager you want me to be. I will be a manager, not a circuit designer. To a person, they all agreed to keep me on.”

As luck would have it for Nick, there was one other person in the entire company with a score of 1.0, so Nick got to keep his job (it was decidedly unlucky for the other guy, though!)

“So my advice is that if you’re going to be bad, be bad early in your career!”

Following the Q&A, Nick stayed behind to chat with students and meet the community. We would like to thank Nick for spending an incredible couple of hours with us and for sharing the amazing stories and lessons he has learned over the years.

We hope to have you back soon! As Dr. Jonathan Hill, Dean of Seidenberg School remarked, “There is a reason why this gentleman fills a room.”

The final event in our LST Honoree Speaker Series will be held on April 19th, with guest speaker Austin A. Adams. RSVP here!

LST Honoree Speaker Series: Judy Spitz, Part III

This is the third in a three part post covering the Judy Spitz’s incredible interview with Seidenberg student Niamh Fitzsimon. The event is the first in a series featuring previous winners of our prestigious Leadership and Service in Technology (LST) award.

Part one

Part two

Tickets for the LST Awards in April are available now!

The event was rounded off with a brief Q&A session. Judy had excellent responses for our students, such as Ava Posner’s (BS in IT) question about her motivation for making a path for women.

“In my opinion, the technology field NEEDS us,” Judy replied. “It’s proven that in teams with more diversity you get better results. Women control the majority of purchasing power around the world. With product developers being mostly men, we may not be getting the best product ideas.”

Another question was about the hardest hurdle Judy has come up against. She immediately demonstrated her finesse with her first step to success – being able to tell a good story.

“At one point in my career, I oversaw the organization that delivered software to the networking engineering organization within Verizon. The network organization is the engine room in a company. The guys- all guys – who ran that organization were all engineers from the south. These were guys who were working for the phone companies their whole lives. They were older than me and they were true blue engineers. Well, in walks Judt Spitz with her PhD! I didn’t know anything about engineering or networking and I was supposed to be the partner that helped deliver the software. They had no interest in working with me. It took me a long time to figure out how to get past that.

“What I ultimately did was I brought my entourage with me – a group of people who knew me and liked me and supported me. We went to meetings and there I was surrounded by these guys who WERE comfortable with me. There’s two things you can say in this kind of situation, which are ‘gosh darnit you’re going to GET comfortable with me’, or you can say ‘what can I do to make you comfortable?’ Because the end goal is not about me, it’s about getting the software delivered. I’m being paid to deliver the software that the organization wants – remember, it’s not about you, it’s about whatever you need to accomplish. Over time, they began to realize I did have some skills – not necessarily in engineering, but about management, delivering software on time; the type of thing that makes their lives easier.”

Another question came back to women in technology. One of our students, Kendra Jackman, asked if Judy had thoughts on why fewer women are interested in tech careers, or why they choose not to pursue them.

“The lack of women in technology is not universal,” Judy said, indicating that the issue of so few women pursuing computing careers is not replicated in other countries. “I don’t think there’s anything different genetically between women here and in the rest of the world. It’s cultural. There are a lot of disincentives and cultural bias. In the 90s, when personal computers came into the house, it was assumed to be a toy for the boys: they took them apart, gamed on them, games were created for boys, and it was around then that women started to be less interested in technology and computer science. Once it gets going, it perpetuates itself. When you think about role models in technology, who do you think of? Steve Jobs, Mark Zuckerberg, Bill Gates: it becomes a stereotype. When you’re a female student and you peek into the Intro to Computer Science class and all you see is men, you think ‘I don’t see anyone like me’. And there are all kinds of unconscious things that go on in those classrooms. Guys don’t want you on their teams, they’ve been hacking longer than you, they don’t think you’re as good as them.”

Judy’s solution to the problem is simple: “The more women in computer science, the more women in computer science. As you get more women into the classroom in computer science, the classroom culture starts to change. The more the culture changes, the more women in the classes. I think the most effective you can do is require every undergraduate to take an Intro to Computer Science class and make that class fun.”

Finally, Judy rounded off the session by answering a question about leadership. “The most important thing about leadership is to understand that it’s a relationship. It’s a relationship between you and the people you want to follow you. It’s about them, not you.

“Make sure you surround yourself with people who are smarter than you. Don’t think the key to success is to be the smartest person in the room. You don’t have to be the smartest, you have to be the person who can assemble the best team.”

Judy’s last remark was to advise everyone to surround themselves by leaders who act the way described above as they will learn from their habits.

The event was closed off with a raffle for a $100 gift card, which was won by student Rachel Gonzalez – congrats, Rachel! Coffee’s on you, right?

This was the first event in our three-event series, with the next taking place on March 22nd with Nicholas Donofrio, IBM Fellow Emeritus (Ret.) IBM Executive Vice President, Innovation and Technology, on our Westchester campus. The final event will be an interview with Austin A. Adams, Executive Vice President and Chief Information Officer (Ret.), JPMorgan Chase, at our NYC campus on April 19th.

The LST Honoree Speaker Series is part of a run up to our annual benefit, the Leadership and Service in Technology Awards. Tickets are available now!

Thank you so much to Judy Spitz for an unforgettable day!

LST Honoree Speaker Series: Judy Spitz, Part II

See the first part of this interview here!

Welcome back! This is the second part of Judy Spitz’s incredible interview with Seidenberg student Niamh Fitzsimon. The event is the first in a series featuring previous winners of our prestigious Leadership and Service in Technology (LST) award.

Tickets for the LST Awards in April are available now!

One of the topics that kept reoccurring during Niamh’s interview with Judy is something very close to our heart at the Seidenberg School: women in technology. Niamh herself is Vice President of the student organization Pace Women in Tech. She asked whether Judy found that being a woman ever played a part in how she worked with her teams.

“No, it never changed anything that I did, one way or the other. I will say that there’s all this data that shows that women feel like they need to meet 120% of the job requirements to apply for the job. Men are in the 50-60% range. Don’t look at job ads and say oh I can’t do that part I shouldn’t apply for it. Men look and say ‘oh, I can do most of those things’ and that’s plenty.

“Once, early in my career, I got called into the senior executive’s office and he said ‘I want to give you this job’. I said to him ‘I’m not sure that I’m qualified for that job’. He looked at me like I had three heads. I’m not sure he’d ever had anyone in that office he’d offered a promotion to who said no, thanks. The lesson is that if someone who knows you thinks you’re qualified for a job, you probably are.”

Judy went on to tell the audience to trust themselves more. “Your instincts are usually the right instincts.”

While on the topic of women in tech, Judy took some time to talk about how WiTNY came to be.

“The number of jobs in the technology industry has gone up but the number of women participating has gone down. During my time at Verizon, I became alarmed at the small amount of women coming up behind me. Who was going to be the next CIO? I got the WiTNY program going, a 5 year initiative to get more women studying STEM.”

The Women in Technology and Entrepreneurship in New York, or WiTNY initiative, aims to significantly increase the participation of women in STEM fields in the New York market. Through strategic initiatives, WiTNY mainly works on enabling high school girls preparing for college to focus on STEM paths and secure rewarding and lucrative careers within the tech field.

As an institution with our own Women in Technology initiatives, like STEM Women Achieve Greatness (SWAG) and Pace Women in Tech, we think WiTNY is a wonderful, extremely valuable project.

Head to part 3 of Judy Spitz’s amazing interview here!

This was the first event in our three-event series, with the next taking place on March 22nd with Nicholas Donofrio, IBM Fellow Emeritus (Ret.) IBM Executive Vice President, Innovation and Technology, on our Westchester campus. The final event will be an interview with Austin A. Adams, Executive Vice President and Chief Information Officer (Ret.), JPMorgan Chase, at our NYC campus on April 19th.

The LST Honoree Speaker Series is part of a run up to our annual benefit, the Leadership and Service in Technology Awards. Tickets are available now!

Part 3

LST Honoree Speaker Series kicks off on International Women’s Day with Judy Spitz

Although it wasn’t planned, the fact that the first of our LST Honoree Speaker Series fell on International Women’s Day was serendipitous to say the least. The event was part of a run-up to the Leadership and Service in Technology (LST) Awards, an annual benefit for the Seidenberg School during which we celebrate outstanding individuals who best exemplify leadership and innovation in the tech field. This year’s award will be going to Suresh Kumar, Senior Executive Vice President and Chief Information Officer at BNY Mellon. Tickets can be purchased at various levels for this fantastic opportunity to attend the reception, network with industry professionals and alumni, and support the Seidenberg School.

Judy Spitz is the Founding Program Directory of the Initiative for Women in Technology and Entrepreneurship in New York (WiTNY). She received the LST award in 2012, when she was the Senior Vice President and CIO at Verizon. On Wednesday March 8, a crowd of over 100 students, alums, and friends from the Pace community got to hear an incredible interview where Judy shared the wisdom she has collected over an eventful career.

The event was introduced by Seidenberg advisory board member, Helen Altshuler, a senior engineering leader at Google, who remarked that “progressing in technology and making strides is a common goal for women and for men. The more people we can bring into this conversation, the more we can progress as a community.”

Progress was a key theme of the event. As Seidenberg student Niamh Fitzsimon opened the interview by asking about Judy’s career and advice for success, it quickly became clear that being open to different paths of progress is crucial.

“Don’t be so tunnel visioned,” Judy cautioned. “While you’re en route to doing what you want to do, there will be opportunities that come onto your radar and the key is not to be too rigid about whether it meets your checklist; whether you think it’s the right move. It’s a jungle gym, not a ladder. This idea where you’re going to get the next job then the next and the next in a linear fashion – that’s not going to happen. In a jungle gym, there are lots of different ways to get to one place. If some paths opens to you, move in that direction. You might end up having to turn back, but you’ll have learned something along the way.”

Words many of our extremely driven, motivated students needed to hear. When you are so focused on following a strict career path to get to where you want to be, you could become blinded to opportunities that offer an alternative route to the end goal – or even ones that take you somewhere else entirely, somewhere that ends up better than your original plan.

Judy also outlined her 5 steps to success. Given the 8 step plan offered by Amtrak CIO Jason Molfetas during his Big Data Innovator talk last fall, perhaps the first and foremost step should be “Come up with a list of steps”!

Judy Spitz’s 5 Steps to Success

1. Be a great storyteller

“It doesn’t matter where you are in your career,” Judy said, “Whether you’re at the beginning and you need talk to the people you work for about what you are doing and why it matters, or you’re middle management and it’s about collaboration with your peers, or whether you’re in a leadership potion and you need to motivate the people you expect to follow along, you’ve got to be able to tell a great story.

“Storytelling has a beginning, a middle, and an end. You get better by thinking about it ahead of time, finding a hook; that hook is how people follow along. And rehearse your story. There has never been one time when I’ve had to stand up and give a presentation when I haven’t rehearsed it beforehand, out loud. Just standing there and reading what you think you want to say is a cognitive process. If you just practice in your room beforehand, I guarantee you will fumble it.”

2. Think non-linearly but execute in a linear fashion

“See both the forest and the trees: you have to be able to stand back and get the big picture so you can get an idea of what matters and what doesn’t,” Judy said. By seeing the big picture, you learn which smaller parts are the most important and can execute tasks in a way that makes sense on both the minute and grand levels.

“However, you also have to be the kind of person who can go down to the minute letter and actually do the work.”

3. Have passion

“Passion is what drives you to go to work when you have reasons not to.”

4. Be accountable

“Don’t ask yourself ‘did I do what I was supposed to do?‘, but ask whether the project did what it was supposed to do. If you just think about your own performance, you’ll never get promoted. Ask people what you can do to help them.”

5. Have humility

“It’s never about you.” As close as you can get to a project, sometimes the decision you want to make isn’t always the right one for the project. Remember that it’s not about you, it’s about the work.

Continue reading part 2 of Judy Spitz’s interview here!

This was the first event in our three-event series, with the next taking place on March 22nd with Nicholas Donofrio, IBM Fellow Emeritus (Ret.) IBM Executive Vice President, Innovation and Technology, on our Westchester campus. The final event will be an interview with Austin A. Adams, Executive Vice President and Chief Information Officer (Ret.), JPMorgan Chase, at our NYC campus on April 19th.

The LST Honoree Speaker Series is part of a run up to our annual benefit, the Leadership and Service in Technology Awards. Tickets are available now!

Part 2

LST Honoree Speaker Series brings award winners to Pace

A special event series will take place during March and April. The LST Honoree Speaker Series will bring past winners of the prestigious Leadership and Service in Technology (LST) award back to Pace University for a set of lunch and learn events that should be on everybody’s calendar.

Each event takes place on a Wednesday from 12-1:30pm.

As well as getting the opportunity to learn from a set of remarkable trailblazers in the field of technology, attendees will enjoy a free gourmet lunch, free swag, networking with industry leaders and experts, as well as Pace alumni and fellow students, and the chance to win $100 in a raffle!

Register for events below!

March 8 – Judy Spitz, LST Honoree

Founding Program Director: Women in Technology and Entrepreneurship in New York (WiTNY), Cornell Tech

RSVP for Judy Spitz here

March 22 – Nicholas Donofrio, LST Honoree

IBM Fellow Emeritus (Ret.) IBM Executive Vice President, Innovation and Technology

RSVP for Nicholas Donofrio here

April 19 – Austin A. Adams, LST Honoree

Moderated by Mike Zbranak, Managing Director Deputy Chief Information Officer, Chase Consumer & Community Banking, JPMorgan Chase

Executive Vice President and Chief Information Officer (Ret.), JPMorgan Chase

RSVP for Austin A. Adams here

The series is part of an exciting run-up to this year’s LST Awards Ceremony, which takes place in May. This year, Senior Executive VP and CIO of BNY Mellon, Suresh Kumar, will be recognized for his innovation within the tech field. The ceremony is a fantastic opportunity to network with professionals and Seidenberg alumni working within the technology industry.

Recap: the 21st Annual Leadership and Service in Technology Awards

The 21st annual Leadership and Service in Technology (LST) Awards was a fantastic evening at Club 101, a gorgeous venue two blocks south of Grand Central terminal.

IMG_1893This year’s theme was “Celebrating Technology: Improving the Quality of Life” and honored our esteemed alumnus, Mike Capone, who graduated from Pace Seidenberg in 1993 and went on to have an incredible career in the healthcare tech industry. Mike spoke about his work as the COO of Medidata, a healthcare data analytics provider, where he oversees delivery of products and services, such as product management, software development, data science, professional services and marketing.

Prior to his role at Medidata, Mike spent 25 years working at ADP as the CIO and CVP of product development. In his address to the LST audience, Mike spoke about his wonderful experiences there and how he ultimately chose to move on to his dream job at Medidata.

IMG_1882The keynote speaker was Dr. Robert Darnell, the Founding Director and CEO of the New York Genome Center, with which the Seidenberg School recently formed a collaboratory relationship. Dr. Darnell gave a passionate address to the LST crowd that truly highlighted ways in which technology can change healthcare.

Our power speakers: Mike Capone, Robert Darnell, Andreea Cotoranu, Jonathan Hill and Briana Vecchione

Very recent Seidenberg alumnus, Briana Vecchione (BS Computer Science ’16), also took to the podium to talk about the impact of technology in her life at the event, which just happened to be after her first day working at Microsoft!

Before and after the main event, the evening was filled with food, drinks and networking as guests from all kinds of backgrounds and industries flocked to celebrate Mike’s achievements.

We are incredibly grateful to all who attended this celebration, particularly to Robert Darnell and Mike Capone for their excellent participation.