Summer Internship Series: Melanie Greene

Summer is almost over, meaning it’s time to catch up with our students on where they interned over the break. First up is Melanie Greene (BS in Information Technology with a minor in marketing), who interned at broadcaster SiriusXM and was kind enough to share her experience with us.

Take it away, Melanie!


IMG_3646Over the summer I had the privilege of interning at SiriusXM within the Business Intelligence department of the company. I have been working with the IT Desk Support gaining exposure to the corporate world and the IT infrastructure of SiriusXM. I have a mentor who is the Site Supervisor. He has been training and teaching me along this journey. It is hard to fathom that it has been over two months since I started – time flies when you’re having fun!

Since I started back in June, I have gained a vast amount of knowledge and hands-on experience dealing with equipment and developing relationships. Establishing a good professional working relationship is essential to getting the job done, and hopefully opening the doors to professional development in the future.

IMG_4318Working in the field is completely different from reading a textbook – I value a hands-on approach to learning because there is nothing like diving into the field and participating in real world problems. Throughout my internship I have replaced and allocated equipment to my co-workers, moved employees from one location to another, replaced hardware in desktops, managed the inventory of hardware in Active Directory, reviewed the updates of machines in System Center Configuration Manager, and fulfilled tickets generated by employees on ServiceNow. Additionally I have updated the inventory of hardware in our Access database and created excel spreadsheets to keep track of newly acquired hardware. I also imaged machines with the SiriusXM build. My tasks changed every day depending on what my mentor asked me to do.

IMG_4344A lesson my mentor taught me when troubleshooting is to consider many reasons why something is not working. I could also see how this lesson applies to life. I feel that I have gained many new skills and strengthened many old ones. To work in this field or any industry, I have learned that it is essential to have stellar communication skills when asking the right questions, to manage customer relationships, and to troubleshoot relentlessly. These skills can be applied to a variety of jobs because they are invaluable.

I cannot fathom how fast the summer has gone. At SiriusXM I have had the opportunity to attend Snack and Learn Sessions where myself and the other interns would enjoy snacks and listen to an employee of the company discuss their journey on how they got where they are today. Towards the end of the internship there was an Intern Celebration Luncheon where we talked about our experiences and munched on delicious pizza and Ben & Jerry’s ice cream from our Intern Advisor which was extremely generous. I had a wonderful time attending the Snack and Learn Sessions, the Resume Workshop, and the Intern Celebration Luncheon.

IMG_4275One of my favorite parts of this internship has been meeting so many interesting employees from different walks of life and career backgrounds. I am fascinated speaking with my colleagues because I learn and grow as a technologist, a student, and a future woman in the workforce. It is intriguing to hear about everyone’s positions and the work that they do. I have met Java Developers, Web Designers, Application Developers, Marketing Managers, among many others – everyone’s job contributes to the success of the company. Everyone has been so kind to me and I cannot thank them enough for making me feel so comfortable and providing an environment for me to thrive and learn. It has been truly an unforgettable experience. I will most definitely be remaining in contact with everyone that I met and worked with. I hope the door remains open so that I could embark on more opportunities with SiriusXM.

I strongly thank all the professors I have had at Pace for challenging me and giving me the necessary foundation for thriving in the workforce and exposing me to endless opportunities.

The Seidenberg School welcomes James Gabberty as Associate Dean

gabbertyAs of November 1, Dr. James Gabberty has assumed the position of Associate Dean at the Seidenberg School. Dr. Gabberty has a wealth of experience that made him the ideal candidate for the position.

He will be working to drive more sponsored research and internship opportunities to Seidenberg. He will also be focusing on the creation of a cybersecurity certification program with Pace Adult and Continuing Education.

Exciting things are happening at the Seidenberg School of Computer Science and Education Systems, and we can’t wait to announce them as they take place!

 

A Message Seidenberg’s Career Services Correspondent: Svetlana Kotlyarenko

“Welcome back! I hope the first week of Spring Semester went smoothly.

By way of introduction, my name is Svetlana Kotlyarenko and I will be your new Career Counselor. If you’re interested in securing an internship, job, need your resume reviewed, would like to prepare for an interview, or just chat about your career, I am your go-to person.  For your convenience, I will hold office hours every Wednesday from 1:30 – 4:30 PM right here at 163 Williams Street, and will be available all other days right across the street at 41 Park Row, 14th floor.

If you haven’t started to give internships a thought, I encourage you to do so. In addition to strong academic performance, employers want candidates to have hands-on experience in their field of study upon graduation. In other words, if you want to land a great job out of college or attend graduate school, completing an internship or two during your academic career is crucial.
With that said, Career Service has lots of great opportunities in the tech industry. I will send internships your way bi-weekly. Please keep an eye out for that email!

There are 4 easy steps you will have to take to complete to participate in the internship program. They are as follows:

1: Complete Online Webinar
Learn the basics of Career Services, eRecruiting, and what’s expected of you. This is the first step in the internship process and is MANDATORY for participation in Career Services Internship Program.

2: Attend an Interview Workshop
Develop the skills to get the job! Discuss difficult questions asked by employers and learn about the different interview formats. To sign up visit our website homepage for the schedule. This is MANDATORY for participation in Career Services Internship Program.

3: Schedule an Appointment with a Career Counselor
Schedule an appointment with a career counselor. Be sure to bring in a resume draft.

  • During your first meeting with your career counselor you will be asked to sign a student agreement.
  • After revising drafts, the next step is to get your resume officially approved by your career counselor.

4: Using eRecruiting
Once your profile is completed on eRecruiting, you are eligible to connect to jobs, employers, on-campus interviews, and events throughout Pace University’s worldwide network of campuses and employers.

Please feel free to reach out to me with any questions (skotlyarenko@pace.edu).

I look forward to meeting all of you in the coming weeks.”

-Svetlana

Note: Svetlana’s office hours will be as follows:

Monday, Tuesday, Friday – 1-2PM or by appointment at 41 Park Row, 14th FL
Wednesday 1:30 -4:30 by appointment at 163 Williams Street
Thursday – 11 AM – 1PM; 3:30PM – 5PM by appointment at Goldstein, Office 311